Booking Cancellation can only be done manually by calling the hotel and the amount shall be refunded to the costumers account as per the refund policy of the hotel maximum within 30 days of the date of cancellation request.

Valid photo identity proof of all adult is required during the check-in process , hotel wouldnot allow the guest to check-in without valid photo identity proof . (PAN CARD SHALL NOT BE ACCEPTED AS AN IDENTITY PROOF).

Any extra services availed by the costumer shall be charged separately and the payment has to be done at the hotel during checkout.